Activate Your Warranty and Get Your Amazon Gift Card

* Conditions Apply: To qualify, participants agree to send us their experience with the previously purchased product.

Only for customers that bought the product at FULL PRICE through our Official Seller on Amazon.com.

If you want to activate the additional 24-month warranty or receive a $10 Amazon gift card, you need to leave a 5-star review ★★★★★ on the order.

What service do you need?

$10 Amazon Gift Card

If you want to activate the additional 24-month warranty or receive a $10 Amazon gift card, you need to leave a 5-star review ★★★★★ on the order.

*How to find your Order ID?

*We don't share your personal info with anyone. Check out our Privacy Policy for more information.

Step

How to activate after-sales service?

Whether you encounter a product issue or have any concerns, our dedicated team is here to support you throughout the entire journey.

STEP 1

Fill in the After Sale form

STEP 2

Briefly explain the nature of the issue and provide essential details, such as your order number and purchase date.

STEP 3

Our expert representatives will promptly review your request and guide you through the necessary steps for resolution.

FINISH

We maintain communication with customers after implementing the solution to ensure problem resolution and seek their satisfaction feedback on our after-sales service.

step

WARRANTY EXTENSION, FREE RETURN SHIPPING & More

JOIN THE FREE VIP CLUB

Welcome to our VIP Club

Our VIP benefits:

RECEIVE OUR LATEST UPDATES.

TEST OUR PRODUCT FOR FREE.

Hassle-Free Warranty.

Lifetime Customer Support.

After-Sales Service Assurance

Our after-sales service commitment

We are dedicated to providing exceptional after-sales service assurance to each esteemed customer.

Feedback Submission
Customers provide detailed descriptions of product issues and relevant information through our feedback form or other channels.
Problem Assessment
Our after-sales team evaluates and categorizes the reported issues to determine their severity and prioritize resolution methods.
Solution Provision
Based on the nature and priority of the problems, our team provides customers with appropriate solutions or recommendations, which may involve repairs, replacements, refunds, or other suitable measures.
Solution Confirmation
Customers engage with our after-sales team to confirm the proposed solution and reach a mutual agreement. Further communication and discussion may be required until both parties are satisfied.
Solution Implementation
Our after-sales team executes the agreed-upon solution, which may involve product repairs, replacements, refunds, or other necessary actions.
Follow-up Feedback
We maintain communication with customers after implementing the solution to ensure problem resolution and seek their satisfaction feedback on our after-sales service.